Privacy Policy

Last updated: July 25, 2026

HER Empire Era ("HER Empire Era," "we," "us," "our") is the data controller for personal information handled through this platform. This Policy explains what we collect, how we use it, our legal bases, who we share it with, and the choices you have. This page is maintained by HER Empire Era to answer common privacy questions about our platform.

Information We Collect

Account details you provide (name, email, password).
Content you create in the platform (resumes, business plans, chats with Victoria, uploads).
Usage data such as pages viewed, features used, and device information.
Billing information processed by our payment provider (we do not store card numbers).

How We Use Your Information

To provide, personalize, and improve the platform and AI tools.
To process payments, manage memberships, and send transactional messages.
To respond to support requests and communicate product updates.
To keep the service secure and prevent abuse.

Sharing

We do not sell your personal information. We share limited data with trusted service providers (hosting, authentication, payments, AI model providers) strictly to operate the platform, and where required by law.

Service providers and subprocessors (hosting, authentication, analytics, support tooling, AI model providers).
Our Merchant of Record, Paddle.com, for sale of our products, subscription management, payments, tax compliance, and invoicing.
Professional advisers (legal, accounting) where reasonably needed.
Authorities where required by law.

Legal Bases

We process personal data to perform our contract with you (providing the service and billing), for our legitimate interests (security, fraud prevention, product improvement), to comply with legal obligations, and with your consent where required (e.g. marketing communications).

Retention

We keep personal data only as long as needed for the purposes above, then delete or anonymize it. Account data is retained while your account is active and for a reasonable period after closure to meet legal, tax, and audit obligations.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, port, restrict, or object to processing of your personal data, and to withdraw consent. UK/EEA users may lodge a complaint with their supervisory authority. We aim to respond within one month. Contact us using the details below to exercise any right.

International Transfers

Our providers may process data outside your country, including in the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Cookies

We use essential cookies to keep you signed in and secure the service, and limited analytics cookies to improve the platform. You can manage cookie preferences in your browser.

Data Security

Data is transmitted over TLS and stored with access controls and encryption at rest through our managed backend. No system is perfectly secure, but we work to protect your information.

Your Choices

Access, update, or delete your account data at any time from your dashboard.
Cancel your membership from the billing portal.
Email us to request a copy or deletion of your data.

Children

HER Empire Era is intended for users 18 and older.

Contact

Questions? Email concierge@yourempireconcierge.com.